The AudioNotch Tinnitus Treatment Blog

AudioNotch Review & Success Rate Data – One Month and Two Month Surveys

For a long time, our users have asked us about the success rate of AudioNotch. And for a long time, we’d told them the truth: we don’t actually have this data, because not enough people respond to our internal surveys about the efficacy of our tinnitus treatment. Basically, a small percentage of our users respond to our automated feedback surveys, which are sent at one and two month intervals after purchase. So really, we only have a partial understanding of the data on our actual success rate.

However, we believe in allowing users to make an informed decision about whether to purchase a subscription to AudioNotch, and poor quality data is still better than no data at all.

Below are screenshots from SurveyMonkey, a web site we use to collate results from our internal surveys. Before you view the data, understand the following:

  1. The percentages are not statistically representative of the actual results that exist – this sample is probably only about 10% of our user base.
  2. Extreme outliers are probably over-represented. We have about a 3% refund rate right now, and if 20% of our customers were actually having a worsened tinnitus in response to AudioNotch, then our actual refund rate should probably be much higher than 3%. Again, we believe that figure to be significantly inflated. If you do experience a temporary elevation in tinnitus volume in response to AudioNotch, read about how to deal with it here.

 

Overall Satisfaction - One Month

Overall Satisfaction – One Month

Overall Satisfaction - Two Months

Overall Satisfaction – Two Months

Notched White Noise vs. Notched Music Usage - Month One

Notched White Noise vs. Notched Music Usage – Month One

Notched White Noise vs. Notched Music Usage - Month Two

Notched White Noise vs. Notched Music Usage – Month Two

Hours Spent Listening - Month One

Hours Spent Listening – Month One

Hours Spent Listening - Month Two

Hours Spent Listening – Month Two

For the volume reduction data below, to reiterate: extreme outliers are probably over-represented:

We have about a 3% refund rate right now, and if 20% of our customers were actually having a worsened tinnitus in response to AudioNotch, then our actual refund rate should probably be much higher than 3%. Again, we believe that figure to be significantly inflated. If you do experience a temporary elevation in tinnitus volume in response to AudioNotch, read about how to deal with it here.

Volume Reduction - One Month

Volume Reduction – One Month

Furthermore, for the volume reduction data below, keep in mind that many people have difficult determining their tinnitus frequency, and if the matching process goes awry, the therapy won’t work.

Volume Reduction - Two Months

Volume Reduction – Two Months

Divergent responses to treatment can probably be accounted for in large part by people having difficulty detecting their tinnitus tone. If you are having problems, then please click here for tips on how to better tune your tinnitus.

Tuning Accuracy at Two Months

Tuning Accuracy at Two Months

Hopefully, this data – as limited as it may be – can help you to make a more informed decision. In order to sign up for AudioNotch, click here.

Best,
AudioNotch

 

3 Responses to “AudioNotch Review & Success Rate Data – One Month and Two Month Surveys”

  1. me said:

    Dec 20, 13 at 9:35 pm

    78% say results were acceptable or better
    but only 17 to 25% can say moderate to substantial improvement?

    Something’s not right here

  2. Peter said:

    Dec 20, 13 at 9:51 pm

    It’s definitely counterintuitive – basically, the data I’ve looked at from some other notched therapy trials shows that the distress experienced by tinnitus can be lowered independent of an actual volume reduction, thus accounting for the unexpected discrepancy.

    Basically, overall satisfaction seems to encapsulate a number of different variables.

  3. Peter said:

    Dec 20, 13 at 11:54 pm

    Another possible explanation: it’s very difficult, in the absence of audiometric testing, to determine whether a volume reduction has indeed occurred. Our perception of sound is heavily influenced by external conditions.

    As such, it’s possible that many individuals have had minor volume reductions (thus explaining their overall satisfaction and reduction in tinnitus distress) but have been unable to detect this reduction themselves without assistance.


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